在新加坡，外卖骑手的安全谁来守护？

The Senior Minister of State for Manpower (Dr Koh Poh Koon) (for the Minister for Manpower): Sir, cases such as the stabbing incident that the Member referred to, are serious crimes and best dealt with by the Police.

The Police do not track the number of harassment or violence-related crimes against platform workers per se. To date, the Ministry of Manpower (MOM) has not received any complaints from platform workers about harassment or violence.

Mr Speaker: Ms Yeo.

Ms Yeo Wan Ling (Pasir Ris-Punggol): Thank you, Speaker. I would like to declare that I am the advisor to the National Delivery Champions Association. Mr Speaker, over the past few years, our association has received ground grievances on harassment, sometimes verbal, sometimes physical, but always hurtful and traumatic. While the association and the National Trades Union Congress have provided counselling and at times, financial support to help our riders through this, what are some other redress avenues available to our platform workers, should they be harmed when they are carrying out their work duties?

Given that we recognise platform riders and drivers as employee-like now, would these redress avenues also include claiming vehicle insurance or having their platform partners provide redress avenues for them, or perhaps even for the Ministry to mandate the creation of crisis support centres at the platform companies?

Dr Koh Poh Koon: Sir, I thank the Member for her supplementary questions. I think we must first recognise that platform workers, as they move around and interact with a great number of members of the public, can be exposed to risk of harassment. Platform workers are already protected through the Protection from Harassment Act, or POHA, where individuals who harass or commit violence against platform workers may be liable for criminal offences. All individuals who commit violence are also liable for criminal offences under the Penal Code.

So, there are already existing laws that actually protect platform workers against any form of harassment when they are conducting their work. We note in this case, that the platform company has also banned the particular customer who has displayed violence against the platform worker from using their platform. So, these are measures that companies can also adopt to protect the workers from further harassment by a particular member of public.

Mr Speaker: Ms Hany Soh.

Ms Hany Soh (Marsiling-Yew Tee): The victim raised in this relevant Parliamentary Question is actually my resident in Woodgrove, whom Senior Minister of State Zaqy Mohamad and I had visited during Christmas Day to better understand the situation that has arisen and also the conditions of his recovery. I share the same sentiment as his parents, that his job as a delivery rider can be a dangerous one and often prone to unnecessary abuse.

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