Sir, I would therefore like to ask the Government, to reconsider whether they can assist the affected person's parents to obtain a higher level of compensation, including a refund of the initial contract fee. This is, given the quantum of claim and the likely legal costs involved, some parents may be deterred from engaging lawyers. I take the point that the Senior Minister of State has shared which is that, even if, indeed, it is the case that the company is not legally obliged to respond to any Government efforts, I wish the Government can engage the company on this front.
My second supplementary question is, moving forward, will the Government consider legislating a better protection regime for parents to recover all monies paid, including a refund to the CDA account for payments made when there are fundamental failures in the provision of blood cord services?
Dr Janil Puthucheary: Sir, I thank Mr Dennis Tan for his questions. If I understand the Member's position with respect to his first supplementary question, he recognises and agrees that these are contractual matters between the parents and Cordlife. So, the role that we might play in the Government is to engage with Cordlife and ask them to facilitate some form of recompense to maintain their relationship with their customers. We continue to engage with Cordlife. But as the Member has agreed and as he has highlighted, this is a contractual matter between two private parties, and MOH and the Government are not a party to these contracts.
As for the Member's second question about legislating further protection, I think we do have to study the regulatory lessons that have come out of this episode and to see whether or not such services need a further type of regulation. I would say that this is one operator amongst several and I think this is one incident in that operator. It does not automatically mean that the regulatory regime or the legislative framework is inherently wrong. It may be issues about operationalising it and auditing it. But, nevertheless, we will study this episode to see how we can make sure that there is confidence in the industry, going forward.
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